About Happen

Our ethos

Losing weight is hard, and medicine is only ever one part of it. We built Happen as a programme you do with people behind you, not a product you buy and are left alone with.

That means a monthly check-in so your care is reviewed as you go, a support team you can reach by email or phone whenever you need help, and you in control of your plan: move a delivery, pause or cancel without calling anyone.

Treatment is only ever prescribed when a clinician decides it is suitable for you, and we will always tell you if it isn't.

How we work

• Every decision starts with the patient's best interests, even when that means saying no.
• Clinicians, not sales staff, decide on treatment.
• We protect patient information and escalate whenever we're unsure.
• We keep patients informed, so no one feels passed around.